In 2016, our founder Laura Kagame moved to Uganda to work in the airline industry. What she noticed wasn't a lack of money. It was a lack of permission.
“One day I'll travel.” “It's too expensive.” “I don't even know where to start.” “Maybe travel just isn't for people like me.”
She heard it from colleagues, friends, professionals — people who could afford a trip and still weren't taking one. The barrier wasn't resources. It was belief — the quiet, persistent idea that travel was something other people did, people with different passports, different circumstances, different lives.
So in December 2016, TravelNeza was created — not as a travel agency, but as an act of belief. We set out to remove the barriers that stood between people and the world: fixed group departures with rates secured in advance, instalment payment plans so the investment never lands all at once, human travel designers who know both the destination and the traveller, and a community that means you never arrive anywhere as a stranger.
Ten years and more than 5,000 travellers later, that belief has become something real — a community built entirely on trust and word of mouth, with a 70% referral rate and travellers who return three and four times.
We are not simply here to book flights and holidays. We are here to help people experience more of life. Because behind every destination is a story waiting to happen, and behind every booking is a person trusting us with moments they will remember forever.
We are not the biggest travel company in East Africa. We are the most trusted one.
We open the world to East Africans. Starting with the continent at their doorstep.